Uploading photo
What do I need to photograph?
The label or tag on your product, with its QR code clearly visible. Next we'll ask for a photo of the product itself, and you can add one more shot of the label if you like.
How do I get a good photo?
Fit the whole label inside the frame and keep it flat and uncovered. Hold your phone steady, use good light and avoid glare or shadows across the code.
What if I can't take photos right now?
You can skip a step and carry on. Clear photos help us confirm your product faster and more reliably, so they're always worth taking when you can.